Privacy Policy

1. Introduction

Welcome to Strom Peak ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at strom-peak.com (the "Site") and use our online business education services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Contact us through our contact forms
• Subscribe to our newsletter
• Create an account on our platform
• Participate in our surveys or feedback forms

This personal information may include:

• Name (first and last)
• Email address
• Phone number
• Business type and information
• Billing and payment information
• Course progress and completion data
• Communications preferences

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Click-through rates and other usage data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve our educational services and platform functionality
• Communication: To respond to your enquiries, provide customer support, and send you important updates about our services
• Marketing: To send you promotional materials, newsletters, and information about new courses (with your consent)
• Analytics: To understand how our Site is used and to improve user experience
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Security: To detect, prevent, and address technical issues and security threats
• Personalisation: To customise your learning experience and recommend relevant courses

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications)
• Contract: When processing is necessary for the performance of a contract with you (e.g., providing course access)
• Legitimate Interests: When we have a legitimate business interest that is not overridden by your privacy rights (e.g., improving our services)
• Legal Obligation: When we need to comply with legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Email marketing platforms
• Customer support tools
• Analytics providers
• Cloud hosting services

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

• Course and account data: Retained for the duration of your enrollment plus 7 years for educational record-keeping
• Marketing communications: Until you unsubscribe or withdraw consent
• Financial records: 7 years as required by UK tax law
• Website analytics: Typically 24-38 months

8. Your Rights Under UK GDPR

As a data subject, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your personal information may be processed and stored outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the UK government
• Standard contractual clauses approved by the UK authorities
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting a notice on our website
• Sending an email notification to registered users
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to report a privacy concern, please contact us:

We will respond to your request within one month of receipt, unless the request is complex, in which case we may extend this period by up to two additional months.

13. Complaints

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority: