Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Strom Peak website located at strom-peak.com (the "Service") operated by Strom Peak ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Strom Peak provides online business education courses and training programmes designed specifically for small business owners in the United Kingdom. Our services include:

• Online business courses and training modules
• Educational content and materials
• Student progress tracking and certificates
• Customer support and guidance
• Community features and networking opportunities
• Business resources and tools

3. Account Registration and Responsibilities

3.1 Account Creation

To access certain features of our Service, you must create an account. When creating an account, you must provide accurate, complete, and current information.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information remains current

3.3 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Service. By using our Service, you represent and warrant that you meet these requirements.

4. Course Enrollment and Access

4.1 Course Registration

Course enrollment is subject to availability and our acceptance of your registration. We reserve the right to refuse enrollment or cancel courses for any reason.

4.2 Course Access

Upon successful enrollment and payment, you will receive access to course materials for the duration specified in the course description. Access may be time-limited or permanent depending on the specific course terms.

4.3 Course Completion

Certificates of completion will be provided upon successful completion of course requirements as determined by our assessment criteria.

5. Payment Terms

5.1 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices may change at any time, but changes will not affect orders already placed.

5.2 Payment Processing

Payment is required at the time of enrollment unless otherwise specified. We accept major credit cards, debit cards, and other payment methods as displayed during checkout.

5.3 Refund Policy

Refunds are available under the following conditions:

• Full refund within 14 days of purchase if less than 20% of course content has been accessed
• Pro-rata refund may be considered for exceptional circumstances
• No refund for completed courses or courses where certificates have been issued
• Refund requests must be submitted through our official channels

5.4 Billing Disputes

Any billing disputes must be reported within 60 days of the charge date. We will investigate all legitimate disputes promptly.

6. Intellectual Property Rights

6.1 Our Content

All course materials, including but not limited to text, graphics, videos, audio files, software, and other content provided through our Service, are the intellectual property of Strom Peak or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable licence to access and use our course materials solely for your personal educational purposes. This licence does not permit:

• Commercial use or resale of materials
• Distribution or sharing with third parties
• Modification or creation of derivative works
• Reverse engineering or attempting to extract source code
• Circumventing security measures or access controls

6.3 User-Generated Content

By submitting content to our Service (such as forum posts, reviews, or feedback), you grant us a non-exclusive, royalty-free licence to use, modify, and display such content for the purpose of providing and improving our Service.

7. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Sharing account credentials with others
• Attempting to gain unauthorized access to our systems
• Disrupting or interfering with the Service or servers
• Uploading viruses, malware, or other harmful code
• Harassing, threatening, or abusing other users
• Posting offensive, discriminatory, or inappropriate content
• Impersonating others or providing false information
• Using automated tools to access the Service without permission
• Attempting to circumvent payment requirements

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our Service, you consent to the collection and use of your information as described in the Privacy Policy.

9. Service Availability and Modifications

9.1 Service Availability

We strive to provide continuous access to our Service but cannot guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of significant changes when possible.

9.3 Course Content Updates

Course content may be updated or revised to ensure accuracy and relevance. Enrolled students will generally have access to updated materials at no additional cost.

10. Disclaimers and Warranties

10.1 Educational Purpose

Our courses are provided for educational purposes only. While we strive for accuracy and usefulness, the content should not be considered as professional advice for specific business situations.

10.2 No Guarantees

We do not guarantee specific business outcomes, success, or results from taking our courses. Business success depends on many factors beyond our educational content.

10.3 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Strom Peak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorised access to or alteration of your data

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Strom Peak, its officers, directors, employees, agents, and affiliates from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or share through the Service

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, your access to the Service will cease, subject to any continuing obligations under these Terms.

13.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including but not limited to:

• Breach of these Terms
• Illegal or fraudulent activity
• Prolonged inactivity
• Upon request by law enforcement or other government agencies

13.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us directly to seek a resolution of any disputes.

15.2 Formal Proceedings

Any legal action arising from or relating to these Terms must be commenced within one year after the cause of action arose, or such claim will be permanently barred.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting an updated version on our website
• Sending email notification to registered users
• Providing notice through our Service interface

Continued use of the Service after such changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between us concerning the Service.

19. Contact Information

If you have any questions about these Terms of Service, please contact us: